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Join the Institute for County Government Executive Director, Eric Poole, for weekly interviews with government leaders on topics like innovations in local governments, federal and state legislation, and leadership and education innitiatives.
Episodes
Thursday May 02, 2024
Thursday May 02, 2024
A.I. is all the talk now; but how can you actually leverage it in your county in a controlled manner? In this podcast, we hear from Parth Shah, CEO & Co-Founder at Polimorphic, whose company has helped over 40 local governments use generative A.I. to provide constituents better customer service by replacing physical-based workflows with digital ones. The result is higher customer satisfaction, decreased workload for employees, and a positive financial ROI for the local government. Please note that this podcast was originally presented as a webinar on County Connections. Accordingly, there are a few references to slides from that presentation that should not detract from the content presented. The video can be viewed on the Studio 67 webpage here: https://flicg.org/county-connections/